It is a privilege to be a Homes NSW tenant.

However, we have an enormous amount of anti-social behaviour to negotiate.

I am an advocate for any of my neighbours who are being bullied, including myself.

I am a person who always strives to do what is right.

Since 2014 I have endured an enormous amount of challenges.

I am well known to the people in authority.

We always have a lovely rapport.

I am disabled and severely unwell with issues of multi-morbidity.

As a person who lives alone it is my right to live my life with dignity and independence.

Mental preparation, and mutual respect of boundaries is how I fulfil all of my responsibilities and obligations.

Each time that I have a direct-contact person at Homes NSW, our relationship is based on honesty and transparency.

However each time that my direct-contact person is promoted or transferred

I have to endure the same issues of fob-off, frustration and being shut-down.

This is time consuming and debilitating.

For years I have received support from The Australian Human Rights Commission.

I have legal agreements with The NSW Police, Australia Post and I thought Homes NSW.

11:34 am.

The officer reads my signs.

He disrespects them and knocks anyway.

He quickly leaves and goes to talk to my neighbour.

11:43 am. He couldn't give a hoot about my sign.

This guy is completely disrespectful of my situation.

He is completely disrespectful of my boundaries.

After another devastating situation on October 16th 2025, I had a phone meeting with

the Homes NSW Manager of Housing Operations.

We had a lovely rapport. I felt heard and supported.

The signage on my door is crystal clear.

But this guy is disrespectful of the correct protocol to make contact with me.

I was already in (including but not limited to,) chronic pain.

I was asleep.

He knocks anyway.

His repeated disrespect has propelled me into PTSD mode.

11:46 am

A decent officer would have checked the notes on my T File.

A decent human being would not have knocked.

He would have left his Call Note the first time and left quietly.

I am utterly appalled.

11:47 am

I am currently in financial hardship.

I am on the lowest cost security camera subscription.

If I was on a premium subscription it is possible that I could have more video.

Later in the day I went outside to collect a courier delivery.

His Call Note fell to the ground.

This confirms 100% that this man was from Homes NSW.

I have made a formal complaint to the Manager of Homes NSW Housing Operations.

The officer rocked up unannounced.

He harassed me at least 4 times.

The signs are on my door because I cannot get to my door.

The solution that I am respectfully seeking is that Homes Officers follow the protocol that has been set up between HNSW and myself.

This repetitive inconsiderate behaviour was ABUSE.

Thank you for fixing this.

Respectfully,

MF